Return Policy

WARRANTIES & RETURNS

Eligibility for Returns:

• Items must be returned within 30 days of the original purchase date.
• Products must be in their original condition, unworn, unwashed, and with all original packaging and tags attached.

• To initiate a return, please contact Seven Customer Service at web@sevenmx.com or call 1-877-240-4778 to obtain a Return Merchandise Authorization (RMA) number.
• Pack the item securely with the RMA number clearly marked on the package or included in the “Sending To” section of the shipping label.
• Ship the package to the address provided by our customer service team.

• Customers are responsible for the cost of shipping the item(s) back to Seven.
• We recommend using a trackable shipping method to ensure the safe return of your package.
• Refunds will be issued for the cost of the returned item(s) minus any applicable shipping charges.

• Once we receive your returned item(s), please allow 3-5 business days for processing.
• Refunds will be issued to the original method of payment.
• Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

Exchanges:

• We do not offer direct exchanges. If you need an exchange, please follow the return process for a refund and place a new order for the desired item(s).

Final Sale Items:

• Certain items may be marked as final sale and are not eligible for return unless they are damaged or defective upon arrival.

WARRANTY

Seven products are warranted to be free from defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty is extended to the original purchaser only and does not apply if damages are caused through abuse, negligence, improper repairs, inadequate fit, modifications and alterations or if used other than the manner intended. Seven makes no other express warranties or guarantees. Any warranties implied by law shall be limited to ninety (90) days in duration. Seven shall not be liable for any incidental or consequential damages. If you suspect that your Seven product contains a defect, you may send the product to Seven for a warranty evaluation at any time within the first year of purchase. Damaged products covered by warranty will be repaired or replaced with an item of comparable size and style, at Seven’s sole discretion. Damaged products deemed not covered by Seven’s warranty policy will be shipped back to you.

For a warranty evaluation, please contact Seven Customer Service at web@sevenmx.com or call 1-877-240-4778.